Privacy Policy
Effective Date: June 2026
1. Information Collected:
1.1. Personal Information:
When making a reservation or interacting with our website, we collect personal information such as name, email address, phone number, and payment details.
1.2. Browsing Information:
We automatically collect data on interaction with our website, including IP address, browser type, pages visited, and time spent on the site.
2. Use of Information:
2.1. Reservation Processing:
We use the provided information to process reservations and ensure the delivery of our services.
2.2. Service Improvement:
We analyze aggregated browsing data to improve the functionality and content of our website.
2.3. Communication:
We use contact information to send reservation confirmations, event details, and occasionally marketing communications (if the customer has opted in).
3. Data Security:
3.1. Data Protection:
We implement security measures to protect the collected information, including the use of encryption technologies.
3.2. Restricted Access:
Access to customer information is restricted to authorized employees and service providers who need the information to provide services.
4. Sharing Information:
4.1. Third Parties:
We do not sell or share personal information with third parties, except when necessary for the provision of services (e.g., sharing details with the boat crew).
4.2. Legal Compliance:
We may disclose information when required by law or in response to legitimate government requests.
5. Cookies and Similar Technologies:
5.1. Use of Cookies:
We use cookies and similar technologies to improve the user experience and analyze site traffic.
5.2. Cookie Control:
Users can control the use of cookies through their browser settings.
6. Links to External Sites:
6.1. Linked Sites:
Our website may contain links to third-party sites. We are not responsible for the privacy practices of these sites.
7. User Rights:
7.1. Access and Rectification:
Users have the right to access, correct, or delete their personal information. To exercise these rights, please contact us.
7.2. Unsubscribe:
Users can opt out of receiving marketing communications by following the unsubscribe instructions included in emails.
8. Changes to the Privacy Policy:
8.1. Updates:
This privacy policy may be updated occasionally. Significant changes will be notified through our website.
9. Acceptance of Terms:
9.1. Consent:
By using our website and services, users accept the terms of this privacy policy.
10. Meta Platforms (Facebook, WhatsApp & Instagram):
10.1. Communication Channels:
Boat Party Cartagena uses Meta Platforms, Inc. services — including Facebook, WhatsApp Business and Instagram — as primary channels for customer service, marketing and booking management. By communicating with us through any of these platforms, you agree to Meta's terms of service and privacy policies, available at facebook.com/privacy/policy.
10.2. Information Collected via Meta:
When you contact us via WhatsApp, Facebook Messenger or Instagram Direct, we may collect and process the following information:
- Username or public profile on the platform
- Phone number (in the case of WhatsApp)
- Message content related to inquiries or bookings
- Conversation history to follow up on requests
10.3. Advertising on Meta Platforms:
We may run advertising campaigns on Facebook and Instagram. Through the Meta Pixel and Conversion APIs, we may collect anonymous behavioral data on our website (pages visited, conversions) for the purpose of optimizing our ads. We do not share personally identifiable information with Meta beyond what these tools automatically collect according to their policies.
10.4. Data Management in the Meta Environment:
If you wish to have us delete conversation history we retain in our internal records (outside of Meta platforms), you may request this by emailing info@boatpartyctg.com. To manage your data directly on Meta platforms, please refer to each service's privacy center:
For questions or concerns regarding our privacy policy, please contact us directly.